수능 기출 영어 지문 읽기
전체지문
Being able to prioritize your responses allows you to connect more deeply with individual customers, be it a one-off interaction around a particularly delightful or upsetting experience, or the development of a longer-term relationship with a significantly influential individual within your customer base.
If you’ve ever posted a favorable comment ― or any comment, for that matter ― about a brand, product or service, think about what it would feel like if you were personally acknowledged by the brand manager, for example, as a result.
In general, people post because they have something to say ― and because they want to be recognized for having said it.
In particular, when people post positive comments they are expressions of appreciation for the experience that led to the post.
While a compliment to the person standing next to you is typically answered with a response like “Thank You,” the sad fact is that most brand compliments go unanswered.
These are lost opportunities to understand what drove the compliments and create a solid fan based on them.
수능 기출 영어 지문 쓰기
여러분의 응답에 우선순위를 매길 수 있는 것은, 그것이 특별히 즐겁거나 화가 나는 경험에 대한 일회성 상호 작용이든, 여러분의 고객 기반 내에서 상당히 영향력 있는 개인과의 장기적 관계의 발전이든 간에, 여러분이 개별 고객들과 더 깊은 관계를 맺을 수 있게 해 준다.
B____ a___ t_ p_________ y___ r________ a_____ y__ t_ c______ m___ d_____ w___ i_________ c________, b_ i_ a o__-o__ i__________ a_____ a p___________ d_________ o_ u________ e_________, o_ t__ d__________ o_ a l_____-t___ r___________ w___ a s____________ i__________ i_________ w_____ y___ c_______ b___.
보기
Being able to prioritize your responses allows you to connect more deeply with individual customers, be it a one-off interaction around a particularly delightful or upsetting experience, or the development of a longer-term relationship with a significantly influential individual within your customer base.
만약 여러분이 어떤 브랜드, 제품 또는 서비스에 관해 호의적인 의견이나 혹은 그 문제에 대해서 어떠한 의견이라도 올려 본 적이 있다면, 그 결과, 예를 들어, 그 브랜드 관리자로부터 개인적으로 인정의 반응을 얻는다면 기분이 어떨지 생각해 보라.
I_ y__’__ e___ p_____ a f________ c______ ― o_ a__ c______, f__ t___ m_____ ― a____ a b____, p______ o_ s______, t____ a____ w___ i_ w____ f___ l___ i_ y__ w___ p_________ a___________ b_ t__ b____ m______, f__ e______, a_ a r_____.
보기
If you’ve ever posted a favorable comment ― or any comment, for that matter ― about a brand, product or service, think about what it would feel like if you were personally acknowledged by the brand manager, for example, as a result.
일반적으로, 사람들은 할 말이 있기 때문에, 그리고 그것을 말한 것에 대해 인정받기를 원하기 때문에 글을 올린다.
I_ g______, p_____ p___ b______ t___ h___ s________ t_ s__ ― a__ b______ t___ w___ t_ b_ r_________ f__ h_____ s___ i_.
보기
In general, people post because they have something to say ― and because they want to be recognized for having said it.
특히, 사람들이 긍정적인 의견을 게시할 때 그것은 그 게시물을 작성하게 만든 경험에 대한 감사의 표현이다.
I_ p_________, w___ p_____ p___ p_______ c_______ t___ a__ e__________ o_ a___________ f__ t__ e_________ t___ l__ t_ t__ p___.
보기
In particular, when people post positive comments they are expressions of appreciation for the experience that led to the post.
여러분 옆에 서 있는 사람에 대한 칭찬은 보통 ‘감사합니다’와 같은 응답을 받지만, 슬픈 사실은 대부분의 브랜드 칭찬은 답을 받지 못한다는 것이다.
W____ a c_________ t_ t__ p_____ s_______ n___ t_ y__ i_ t________ a_______ w___ a r_______ l___ “T____ Y__,” t__ s__ f___ i_ t___ m___ b____ c__________ g_ u_________.
보기
While a compliment to the person standing next to you is typically answered with a response like “Thank You,” the sad fact is that most brand compliments go unanswered.
이것은 무엇이 칭찬을 이끌어 냈는지 이해하고 그 칭찬을 바탕으로 하여 확고한 팬을 만들어 낼 수 있는 기회를 잃은 것이다.
T____ a__ l___ o____________ t_ u_________ w___ d____ t__ c__________ a__ c_____ a s____ f__ b____ o_ t___.
보기
These are lost opportunities to understand what drove the compliments and create a solid fan based on them.